You can view your answers here as you progress through the journey

Diagnostic Tool

Fault checker

Self diagnostic

The Problem Assistant will try to help you identify your problem and possible causes by asking you questions about your installation, environment and the problem itself. From your answers the assistant will provide guidance/ advice on what you could do.

To try to help you identify your problem we will require you to provide your postcode to check your coverage details. This information will be retained to report any possible transmitter issues in your area. For further information on how your data will be used please read our privacy policy.

Dealers can contact us via our dealer contact form.